Deliveries
- Same-Day Delivery Cut-Off Times
- Delivery Windows (Monday – Friday)
- Standard Delivery Fee
- Priority Delivery Upgrades
- Express Delivery (“Delivery By” Service)
1. Same-Day Delivery Cut-Off Times
To qualify for same-day delivery, please place your order before the following cut-off times:
- Residential Addresses:
- Monday – Saturday: Order before 2:30 PM
- Sunday: Order before 2:00 PM
- School & Business Addresses:
- Monday – Friday: Order before 10:00 AM
- Weekends: Delivery available for select businesses only.
2. Delivery Windows (Monday – Friday)
Orders placed for same-day delivery will arrive within the following timeframes:
- Standard Delivery: Delivered anytime by 6:00 PM
- School Hours Delivery: Delivered anytime by 2:30 PM
- Morning Delivery: Delivered anytime by 12:00 PM
Important Note: We cannot guarantee same-day delivery to schools for orders placed after 10:00 AM.
3. Standard Delivery Fee
- Calculated automatically at checkout based on distance.
- Applies Monday through Sunday (excludes Public Holidays, Valentine’s Day, and Mother’s Day).
- Please note: Specific arrival times cannot be guaranteed with Standard Delivery.
4. Priority Delivery Upgrades
Need delivery within a specific window? Add priority delivery at checkout:
- Morning Delivery (by 12:00 PM): +$9.99 (in addition to standard fee)
- School Hours Delivery (by 2:30 PM): +$4.99 (in addition to standard fee)
5. Express Delivery (“Delivery By” Service)
- If you require urgent or time-bound delivery, we offer an Express Delivery service for an additional $20.00.
- How to upgrade: If you have placed your order online and wish to upgrade to Express Delivery, please call our team directly at 0451 431 431.
Payment
1. Is it safe to use my credit card online?
Yes; All personal information such as your credit card number is sent using industry standard SSL (secure socket layer) encryption technology ensuring that your information is not readable by anyone but us. For added security we also never store your credit card information. Your privacy is important to us. For more information please see our Privacy Policy.
2. Which payment methods do you accept?
At Bright Flower Sydney, all payments are processed securely via Stripe.
We currently accept the following payment methods:
Visa
Mastercard
American Express (AMEX)
JCB
PayPal (where available via Stripe)
All transactions are encrypted and processed securely to protect your personal and payment information.
At this time, we do not accept direct bank transfers or cash payments. Orders will only be processed once payment has been successfully completed through our checkout system.